A trusted mentor recently forwarded to me a terrific e-mail about how to receive and give feedback. It was a timely and positive message for me. Today I'll post the part about receiving feedback. Look for Part II about giving feedback in a day or so!
So here's how to take feedback as a gift and profit from it: 1 - Listen! Don't argue, don't say, "Yes, but..." and don't explain why you acted the way you did. Instead, say, "I had no idea that I created that impression, it's not what I intended. I'm so glad you're telling me." Of course, you're not always going to agree with the criticism or feel it's fair, but listen anyway. Take what's useful and leave the rest behind. 2 - Don't make the person giving the feedback wrong! Don't run out and find a bunch of people who will agree that you're perfect the way you are and don't need to make any changes whatsoever! And you'll definitely be able to find those people. Don't look for them. Keep your own counsel and decide what makes sense to you. 3 - Be open to making significant changes. Hey, you're always going to be a work in progress. Imagine that you're marketing a product - and the product is you. Naturally, there will be times when you want to change the "label" or the "copy" or even the "ingredients" to serve your targeted customers better. Don't take it personally, just make the changes and move on.
[Note - I did a search to see if I could find a source for the information and had no luck - so my apologies in advance to the original writer. If you know who the author is, please let me know!]
This is practical advice, especially after one asks all their friends to critique their resume!
Posted by: NM | January 17, 2009 at 02:37 PM
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Posted by: biladim | November 20, 2010 at 02:58 AM