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December 06, 2006

Comments

LN

My thoughts - people may not always remember what you said but they will remember how you made them feel.

This does not mean that one cannot speak the truth - just make sure how you are making them feel as this is done - the qualities that you mention - trust, respect and responsibility also need to factor into this.

Fake niceness does no one any good and people can see through it. It is also a de-motivator to others when poor performers are "treated nice" and not held accountable.

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